Updating xps built in driver cache
Solution 2-10: You may be trying to login to your computer with your FASC-N (16 digit) certificate rather than your EDI-PI (10 digit) certificate, select the certificate that is only 10 digits long instead of 16 digits.
This is due to the way your credentials are cached on the computer.You may need to check with your IT department to verify this.This happens when a computer is unplugged from the network for a certain period of time (45-60 days for most organizations) Solution 2-5: Unplug the network cable, logon (you will be logging on with cached credentials) then plug the cable back in." (another user found it in the Internet Explorer folder).Copy it into C:\Program Files\Activ Identity\Activ Client\.DISA has not figured out a way yet to authenticate the CACs with the newer Root certifications of Root CA3 and Root CA4.
You will need to request a regular account for the Do D organization.
Once logged in, Double click the Activ Client Client Agent button (down by the clock in the lower right corner of your screen).
Click on Tools, Advanced, select Forget State for all cards. Solution 1-3: Go to: https://osd.mil/self_service , select Replace Certificate to avoid going to a RAPIDS ID card office.
If you have been issued a new CAC since 1 February 2016 and are having problems accessing CAC enabled websites, you may have a CA certificate above 33 and need to update your Do D certificates on your computer.
Solution 1-2: Have another person logon to the computer with their CAC.
NOTE: This will only work if you were the last person to logon to this computer.