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Whether you are purchasing new individual equipment or you are responsible for making group or major purchases, you are encouraged to check with your departmental technology support staff for guidance on what to buy.
Changing your primary email address (Skype for Business login) can cause issues with Skype for Business' "presence" function and with reoccurring Skype for Business online meetings you have already scheduled.Please see our Knowledge Base article for more information. KU has implemented "open federation," which means you can connect with other Skype for Business users at more than 800 institutions around the world that also have open federation.If you're not sure if the other person's organization has open federation, contact them first by phone or email to ask.You have four options to retrieve voicemail: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (785-864-1900), 3) From the “Phone” tab on the Skype for Business/Lync interface, and 4) Use the Skype for Business mobile app.After you are enabled for Skype for Business phone service, you will receive a welcome email from Microsoft Outlook with a temporary PIN for your voice mail.When you place or answer a call via Skype for Business phone service to/from a traditional telephone number, the call is routed to the public telephone network via the KU data network or the Internet.
If your phone number is incorrect in Skype for Business, first check to see if it is correct in KU's Global Address list by looking for yourself in the address book in Outlook.
For faculty and staff workstations, your department's technology support staff should install the software component on your KU-issued computer.
For personal or home use on a PC, Skype for Business is part of Microsoft Office 2013.
Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.
Skype for Business is not designed to be used with shared accounts for the purpose of instant messaging and presence.
With that being said, Skype for Business audio and video can work well over wireless networks given sufficient signal strength and available capacity.