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There are two basic categories of passengers: business travelers and leisure travelers.
Inevitably, however, there will be many changes of usage, need, priority, and policy during the lifetime of these investments, so flexibility and the ability to adapt facilities to such changes are vital.Planners must also be innovative in the ways of creating spaces that maximize concessionsâ revenues.This challenge includes creating areas where passengers may be expected to spend significant periods of time (food courts/retail nodes, etc.), as well as heavily trafficked con- courses where travelers move quickly and purposefully to or from their gate and have limited time to make purchases.While the goals of functionality and flexibility remain paramount, the planner must also consider ways of creating a building layout and environment that supports the highest levels of passenger service and facilities in balance with the size of the building envelope and available budget.Terminal building projects are a major investment commitment, both as a direct expense in terms of rates and charges and as an indirect cost if poorly planned and consequently under-utilized or expensive to operate.In the terminal building, as well as its airside and ground access interfaces, facilities may be nearing capacity and, in some cases, may have even exceeded their design limitations.
Airside areas can be saturated sometimes during peak periods with both maneuvering restrictions and physical limits to accommodate existing or any future aircraft demand.
The considerations presented in this section will focus on the terminal building itself as compared to the more macro considerations such as land use compatibility, Airport Master Plan, ground access trans- portation, terminal site, environmental, and business planning strategies that have been pre- viously discussed in Chapter III.
Specifically, this section will address the following terminal planning considerations: â¢ Mission â¢ Balance â¢ Level of service â¢ Passenger convenience â¢ Flexibility â¢ Security â¢ Wayfinding and terminal signage â¢ Accessibility â¢ Maintenance VI.1.1 Mission The airport terminal is the major connection between the ground access system and the aircraft.
In essence, this chapter of the Guidebook contains information needed to undertake the terminal planning and design process previously described in Chapter II.
The first step in this process is to gain a clear understanding of the mission for the project.
The chapter also provides a fuller understanding of the service objectives and modalities underpinning some key operational functions such as airport security, baggage handling systems (BHS), and IT.